Accessibility Statement

MILA-MIAMI.com

LAst updated: july 1, 2026

At MILA, operated by Riviera Dining Group, we are committed to creating an inclusive and welcoming experience - both online and in person - for all guests, including individuals with disabilities. We aim to conform to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA to support equal access to our websit, services, and information.

Our Commitment

We recognize that the internet plays a vital role in accessing services, information, and commerce. We are dedicated to making MILA-MIAMI.com accessible and usable for individuals of all abilities, including those with visual, auditory, cognitive, neurological, and mobility disabilities.

Our website is designed to support compatibility with screen readers, keyboard navigation and other assistive technologies.

We strive to comply with applicable accessibility laws, including the Americans with Disabilities Act (ADA), and follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA established by the World Wide Web Consortium (W3C).

Accessibility Standards and Ongoing Efforts

To support accessibility, we have implemented and continue to maintain measures such as:

  • Using sufficient color contrast to improve readability

  • Providing alternative text for meaningful images

  • Ensuring keyboard accessibility for core functionality

  • Structuring content with proper headings and logical hierarchy

  • Supporting compatibility with screen readers and assistive technologies

  • Providing captions or text alternatives for multimedia content where applicable

  • Designing responsive layouts accessible across devices

Accessibility is an ongoing effort. We periodically review our website using automated tools, manual testing, and third-party guidance to identify and address potential accessibility barriers.

Accessibility Support Tool

To further support accessibility, MILA-MIAMI.com utilizes a third-party accessibility interface provided by accessiBe. This tool enables users to adjust certain visual and navigational elements of the website to better accommodate individual needs.

The interface may allow users to modify features such as:

  • Text size and spacing

  • Color contrast and display settings

  • Navigation adjustments

  • Other assistive viewing options

While this tool enhances accessibility, we remain committed to continuous improvement beyond automated solutions.

Third-Party external reservation platforms

Certain features and services available through the MILA website rely on third-party platforms and external applications to provide reservations, ticketing, dining experiences, event management, payment processing, customer engagement, and related functionality.

These third-party providers may include, but are not limited to:

These external platforms, websites, widgets, embedded tools, and applications operate independently from MILA and are not owned, developed, maintained, or controlled by MILA or its internal web development team.

While MILA strives to partner with reputable providers that recognize the importance of accessibility, usability, privacy, and customer experience,MILA cannot guarantee the accessibility compliance, availability, performance, content accuracy, functionality, security, or user experience of any third-party platform or service.

By interacting with these third-party services, users may leave the MILA website environment and become subject to separate terms of service, accessibility practices, privacy policies, cookie policies, and operational standards established by those third-party providers.

MILA does not review, monitor, endorse, certify, or make representations regarding the accessibility compliance or technical implementation of third-party systems. Any accessibility barriers, missing information, booking limitations, technical issues, payment issues, or user experience concerns associated with third-party platforms should be directed to the applicable provider through their official websites and support channels listed above.

Users are encouraged to independently review the policies, accessibility statements, and support resources of any third-party website or application before interacting with those services.

If you experience difficulty accessing content or completing an action related specifically to MILA content and functionality within our direct control, our team will make reasonable efforts to provide alternative assistance and support whenever possible. For assistance related to reservations, dining experiences, events, or accessibility concerns associated with MILA directly, please contact our support and reservations team at (786) 706-0744.

Third-party platforms

Throughout MILA-MIAMI.com, our website may link to external platforms such as Facebook, Google Maps, X (formerly known as Twitter), LinkedIn, Instagram, and YouTube to share information and updates. These sites are not controlled by MILA and may present challenges for individuals with disabilities that we are unable to control or remedy.


Here are the Accessibility Policies provided from these third-party websites:

Feedback and Assistance

If you experience any difficulty accessing content, features, or functionality on MILA-MIAMI.com, we encourage you to contact us so we can provide assistance and work to improve accessibility.

When contacting us, please include:

  • A description of the issue

  • The specific webpage URL (if applicable)

  • The device and browser being used

  • Any assistive technology in use

Email:info@rivieradininggroup.com
Phone:(786)706-0744
Mailing Address: Riviera Dining Group, 2800 Biscayne Boulevard Suite PH Miami, Florida 33137

We aim to respond to accessibility-related inquiries within a reasonable timeframe.

Reasonable Accommodation

Upon request, we will make reasonable efforts to provide information, services, or transactions in alternative formats or through alternative communication methods where feasible and consistent with applicable law.

Our physical location includes accessible entrances, seating accomodations and staff assistance available upon request.

Continuous Improvement

Riviera Dining Group is committed to ongoing digital accessibility improvements as part of our broader commitment to hospitality and inclusivity. Accessibility considerations are incorporated into our website development, content updates, and vendor selection processes.

We welcome your feedback as we continue to enhance the accessibility and usability of our website.

CONTACT

If you have questions regarding our Privacy Policy, please contact us.

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